Saturday, 4 April 2015

The On-Line Mystery Shopper

Finally a solution

Mystery shopping has been around for years, and is a well proven method to increase knowledge of customer expectations and improve profitability.

Not the same on the web

Many websites are not managed by the owner, so the love and care of the normal business operation is not transported onto the web. Left to marketing agencies, web design companies, or nobody, it shows.

If a customer walks into your business, you can communicate, so is the same for the web, with one exception, communication is one way, and you have a maximum of 8 seconds to interest and engage with the customer.

Now there is a full Mystery Shopper Service for websites.

Sunday, 8 April 2012

Have you consider being an Online Mystery Shopper?

The need for a Mystery Shopper to visit online stores is now becoming important. A mystery shopper checklist needs to be created, just like a normal shopper, but relects how websites and shopping carts work.

Not for everybody, as knowledge and experience of website stuctures is needed. If you want to work online you need to find a mystery shopper company that specializes in e-commerce.

Thursday, 15 December 2011

A free Mystery Shopper visit to your online store

For a short time, you can have your online store visited by a virtual Mystery Shopper, FREE OF CHARGE. More details about on-line mystery shopping here.

Monday, 21 November 2011

Just thought I would show this

I had to visit a site and make a purchase, everything was fine, except that I had to tick that I accepted the "Terms and Conditions", like most people I would just do that and carry on, but I decided to view the "T&C" this is what I found.

Your terms and conditions of use

Rule 1 

Here is the rule 1 content

Rule 2

Here is the rule 2 content

Rule 3

Here is the rule 3 content

The company had not checked and added their T&C, don't let this happen to your site.

See the Mystery Shopper page

Sunday, 13 November 2011

Website has been off line due to problems

The hosting company had problems and has been off line since Friday. Should be ok now.

Wednesday, 12 October 2011

Updated information about Mystery Shopping

As a company, you may consider using a Mystery Shopper to view your store or business, it's normal and has been done for many years.

Many companies are now using the Internet to boost the "bricks and mortar" business, or even only have an on-line store. It makes sense to use a professional website mystery shopper to evaluate your business. Additional information on the website.