The On-Line Mystery Shopper

Finally a solution

Mystery shopping has been around for years, and is a well proven method to increase knowledge of customer expectations and improve profitability.

Not the same on the web

Many websites are not managed by the owner, so the love and care of the normal business operation is not transported onto the web. Left to marketing agencies, web design companies, or nobody, it shows.

If a customer walks into your business, you can communicate, so is the same for the web, with one exception, communication is one way, and you have a maximum of 8 seconds to interest and engage with the customer.

Now there is a full Mystery Shopper Service for websites.

Have you consider being an Online Mystery Shopper?

The need for a Mystery Shopper to visit online stores is now becoming important. A mystery shopper checklist needs to be created, just like a normal shopper, but relects how websites and shopping carts work.

Not for everybody, as knowledge and experience of website stuctures is needed. If you want to work online you need to find a mystery shopper company that specializes in e-commerce.